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Good evening,
To enhance our scheduling efficiency and ensure that we can accommodate all our clients, we are implementing a new policy regarding lesson scheduling.  Due to the recent increase in las minute cancellations and no-shows, we would like to inform you that effective immediately, we will require customers to provide credit card information at the time of scheduling.  This information will only be used in the event of last-minute cancellations (within 24 hours of scheduled lesson) or no-shows.  In the event of a last-minute cancellation or no show, you will be charged the full amount of a lesson ($70).  This information will secure your spot and help us manage our schedule and accommodate other clients who may be waiting for a lesson.  We understand that this may be an adjustment, and we appreciate your understanding as we make this change. If you have any questions or concerns, please don't hesitate to reach out to us. 

Sincerely, 

Diehr's Driving School
 

The online 5 Hour Pre-licensing zoom class is New York State DMV approved. This is for all ages 16 and up. Students MUST have a PICTURE PERMIT to attend the class.

*Class must be taken from a distraction free area (cannot be taken in a car or at work etc.)
*Must send picture permit to diehrsdriving@gmail.com in order to receive the zoom link

*Zoom link will be sent the day of the class (about 1 1/2 before class starts) 
*If you do not send a copy of your picture permit you will not receive the zoom link.

*Student MUST have permit on them in order to take a driving lesson. (they may still be charged for the lesson if they do not)

*If you do not show up for your lesson or cancel last minute please review our booking policy

If you are scheduled for a lesson with us, we would appreciate it if you can't make it, let us know. We do understand that because we are booking out so far that it is possible that something may come up.  If you do not show up or cancel last minute, please review our cancellation policy.

Refund Policy:

Refunds are available up to 48 hours prior to the scheduled course, after that time the amount for the class will be applied to any future class scheduled.

IMPORTANT NOTE: No cancellations or refunds after class is full and closed for registration. No refunds once the zoom link has been sent, failure to attend class, or if you did not receive the zoom link because you did not send a copy of your permit.  At this point if you want to reschedule you will have to do so from the beginning, online. Thank you for your understanding.

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